Typically there are two types of basic Process Serve – those on a Person and those on a Company.  

Process Serve on a Company

The quickest Process Serve is a single serve on a company.  This requires us to deliver a set of documents to a given company address: sometimes to the receptionist and sometimes to a named individual within the company.  We have served many documents on the Registered Office of a company.

Turnaround: Normally within 2 working days if one attempt only is required.

Note: We must have the precise address to which the documents are to be delivered.  This includes not only the full address but, especially for larger companies, details of the floor and an indication of who can accept the document(s) – e.g. named individual only, a Director, Company Secretary, legal clerk, receptionist etc.

Process Serve on a Person

Process Serve on a person varies considerably from case to case. 

Previous examples have included:

Letter delivery layers plus 25 graphic pen– Ensuring the named person is physically given the documents

– Sticking the documents to the door of a given home address

– Serving the documents on an individual at a work address

– Serving the documents on more than one address

– Sending the documents by Hong Kong Registered Post

– Giving the documents to a family member

– Making as many as 5 attempts to serve

– ‘Letter-boxing’ the documents

It is very important that you provide accurate instructions to us on how exactly the serve is to be completed.  If the serve is not correctly conducted, then should it be contested in court, it will probably be rejected and could have devastating results on your overall case.  

Turnaround: Varies considerably.  With a bit of planning, we usually manage to get personal process serves completed in either one or two attempts.

This is where additional information on the subject comes to the fore.  If you know the subject’s daily schedule, his vehicle number or parking spot, where he has his lunch, where does he take his coffee break – all these extra items of information provide us with the opportunity to properly plan the serve and thereby increase the chances of a successful process serve. 

Locate and Process Serve on a Person

Locate and Process Serve takes place when the exact address of the subject is not known.  This may be because the subject is actively trying to avoid being served, or simply because his last known address is out of date.  It is, therefore, necessary to find the subject before the Process Serve can be undertaken.  We have a strong track record in finding persons – even if it transpires they are no longer in Hong Kong.  For example, we have located former Hong Kong residents in Australia, Canada, the United Kingdom and the USA.  Having to conduct a ‘locate’ prior to the serve does of course increase the overall fee.  

Ensuring a Successful Process Serve

In our experience, different jurisdictions have different criteria as to what constitutes a successful process serve.   We are flexible and our goal is to ensure 100% satisfaction.  To make this service as cost-effective and speedy for you as possible, we ask for precise instructions in the first instance. 

Note: Our Process Serves are fully compliant with local law and with international conventions.  Hague Convention process serves are effected from government to government through the Central Authority and do not employ 3rd party agents.  In Hong Kong, the Central Authority is The Judiciary.  The Hague Convention consists of numerous separate Conventions.  The Process Serve Convention is formally known as The Service Abroad Of Judicial And Extrajudicial Documents In Civil Or Commercial Matters.

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